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We have several options you can use to reach our customer support team in case you need assistance in placing an order, tracking your order or any other issue that may arise. Choose the option that suits you best.


Postal Addres: 20 Seattle, WA (Washington), USA


+1 (585) 239-0248

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Common Questions Asked

Do you have any questions regarding our services and their terms? Here is a compilation of the most common questions regarding our services.

Will I pass if I use your services?

Yes! Our expert writers aim to offer top-notch quality for each paper, no matter the discipline. We also provide free revisions if you feel that the final essay copy needs some tweaking. As a result, we can assure you of a well-written paper and good grades.

How long does it take to fulfill an order?

It depends on the length and complexity of your paper. For simpler topics and short essays, we can deliver within hours. However, longer and more complex topics require longer turnaround times. For this reason, you can enquire from support staff using the chat button and proceed to place your order after getting further clarification.

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Are your writers good?

Yes! Our writers have years of experience and have taken a test to qualify as our writers. You can also select a writer based on their experience, ratings, and reviews and communicate directly via direct messaging.

Do you handle any formatting styles other than APA 7?

Our experts can write your papers according to MLA, APA, Chicago, Havard, CMS, or IEEE. Just be sure to clarify the required style in your order instructions, and our expert will be sure to deliver the paper written with regard to your required format.

What are your operational hours?

Our customer care staff is available 24/7 for all 365 days of the year, including public and religious holidays. As such, you can place an order anytime and anywhere, and we will attend to it.

How do I place an order?

Whether you are on mobile or a computer, you can log into our website and place your order. Our site loads on all types of devices, so you will be sure to include all the relevant information necessary.

What if I don’t like the paper?

You can request free revisions, which your expert will handle in the time frame provided by you. In case of anything, you can request corrections. Additionally, if you still feel unsatisfied and the work cannot be salvaged, you can request a refund which will be processed in 14 days from the initial request.

Can I cancel an order?

Once you place an order, your chosen expert immediately begins to work on it. As a result, it is rather hard to cancel it. However, you can ask customer support to get in touch with the expert and stop them from proceeding with the paper.

Do you offer refunds?

Yes! If you are unsatisfied with the paper and do not have the time for corrections or edits, we will refund your money.

What other benefits does your company offer?

Customers who order severally from us can enjoy loyalty programs where they can order papers at lower prices. As a result, you can expect quality at affordable prices from us.

If you have any further questions which have not been addressed, please feel free to fill out the following contact form, and we will promptly respond.